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January 24, 2023

Implementing and upholding HOA rules that support resident safety and lifestyle amenities is a key component of administering a homeowner’s association (HOA).
It might be difficult to create strong HOA rules that satisfy community needs and are reasonable to uphold. Boards must develop a solid foundation with open communication at their core to ensure success; this will build trust among all homeowners.

Here are some tried-and-true guidelines and best practices to follow to make sure your HOA policy has a beneficial effect and enhances the association’s standing for years to come.

First HOA policy tip: Determine the “Why” Reasons for the Policy
Outstanding boards recognize the value of maintaining relationships with their constituents and cooperating to achieve shared objectives. A board can make sure that choices are made in accordance with the best interests of the community while also raising resident satisfaction and property values by proactively communicating with them the “why” behind the policy.

Make sure you provide an answer to the question “What is the reason for our policy?” as a board. Or to put it another way, why was the policy implemented?
Did numerous concerns from homeowners have a role in its development?
Has an HOA policy recently become necessary due to new legislation or ordinance in your area? Will this policy limit or eliminate potential liabilities in the neighborhood or structure?

Finding your “why” can be simple or take a little more effort, but it is essential for successful policy acceptance. Before implementing a new policy, discuss its necessity and intended dissemination with your board, manager, and management firm. You can successfully explain the goal of your HOA policy to homeowners and residents with the aid of a great management company.

HOA Policy Tip #2: Explain the Goals and Advantages
You must inform homeowners of the rationale for your HOA policy once you’ve determined it. Help them comprehend the advantages of implementing this policy and the reasons it will ultimately enhance resident satisfaction and property values.

It is crucial to keep in mind that when a policy is put into place in a community, there may be chances to allow for extra activities or exceptions. Many organizations loosened restrictions during the COVID-19 pandemic to allow homeowners to participate in more activities and events. Changes made to parking regulations are a good example of imaginative solutions that not only serve practical needs but also bring happiness during trying times.

A great management company will have the tools and know-how to interact with your particular neighborhood or building in an efficient manner. Additionally, they’ll give your management and board communication templates and best practices.

Third HOA policy tip: Describe the entire process, from creation to enforcement

A new policy’s success is based on strong, efficient communication. In order for everyone to understand the rules and regulations in place and to comply without reluctance or confusion, it is important to keep people informed and involved at all times, from the planning stages through the enforcement phase.

To ensure that homeowners are aware of what to expect, members should be informed of the rule-making and enforcement processes. Before making a change, think about giving them a significant part in the procedure and obtaining their input. In some areas, it is a must that homeowner input is given while developing policies.

HOA Policy Tip #4: Emphasize the Value and Long-Term Benefits
Make sure you continue to emphasize the long-term advantages even after you have explained the new policy’s goal and procedure. Work on inventive ways to convey the significance of the policy to your manager and the management firm. You may want to think about getting a reputable realtor or subject matter expert to explain how a certain rule can raise property values. This should be done frequently so that new homeowners are aware of the advantages. You may develop a strong communication plan and strategy to emphasize the advantages to residents and homeowners with the aid of a reputable management company.

Excellent HOA policies require communication.

The secret to a successful and sensible policy is communication at every stage, from policy design to policy enforcement. Homeowners are happier and the association is stronger when they are aware of the benefits of the rules that are in place and why they are in place.